Insurance‑Funded Therapy (Counselling & EMDR)

Some clients choose to access therapy through their private health insurance. I am able to work with clients who are funded by insurers, including those seeking EMDR. This page outlines how the process works and what you may need to do to arrange authorisation.

I meet the requirements most insurers look for when approving therapy:

• BACP Accredited Counsellor
• EMDR Europe trained (Parts 1–3)
• Fully insured for counselling and EMDR
• ICO registered for data protection
• Experience in trauma‑informed therapy and EMDR

If your insurer requests documentation, I can provide accreditation certificates, EMDR training confirmation, insurance details, and ICO registration

Coverage varies between providers, but many insurers fund:

• Counselling
• EMDR therapy
• Trauma‑focused work
• Anxiety and stress‑related presentations
• Work‑related difficulties
• Post‑accident or medical trauma
• Longer‑term therapy where clinically appropriate

Your insurer will confirm what they authorise for you

If you would like to use your insurance, the first step is to contact your provider and ask for authorisation to work with me. They may ask for:

• My name and accreditation (BACP Accredited)
• My EMDR training details
• My insurance information
• My ICO registration number
• My practice location (Somerset / online)

Once they confirm authorisation, they will usually provide you with:

• A claim number
• The number of sessions approved
• Any reporting requirements
• Instructions for invoicing

You can then share this information with me before we begin.

Insurer‑funded sessions are charged at the rate agreed with your provider.
This is typically higher than standard private‑pay fees due to the additional administration and reporting required by insurers.

If your insurer requires written reports or treatment summaries, these are charged separately and are usually covered by the insurer.

Insurance‑funded sessions are 50 minutes in length. This is the standard clinical hour used by insurers and includes time for essential administrative tasks such as outcome measures, brief notes, and invoicing.  

Once your sessions are authorised, I will invoice your insurer directly or through their preferred system. You will not need to make payments yourself unless your policy includes an excess.

If your insurer requires updates or reports, I will provide these in line with their guidelines.

Insurers usually expect clients to follow the therapist’s standard cancellation policy. Sessions cancelled with less than 24 hours’ notice are charged at the full session rate. If your insurer does not cover late‑cancelled or missed sessions, the fee may become payable by you. 

If you’re considering using your insurance but are unsure of the process, you’re welcome to contact me. I can guide you on what information your insurer may need and how to request authorisation. 

If you would like to explore therapy through your insurance provider, please get in touch or speak with your insurer directly to begin the authorisation process. 

Insurance‑funded sessions are 50 minutes in length, which is the standard clinical hour used by insurers and includes time for essential administrative tasks such as outcome measures and invoicing.