Your Information, Held With Care
Privacy Notice
I take your privacy and confidentiality very seriously. Any personal information you share with me is kept secure and used only for the purpose of providing therapy. This page explains clearly how your information is handled, so you always know what to expect.
What I collect
When you contact me or begin therapy, I collect basic information such as your name, contact details, and a brief outline of why you’re seeking support. I also keep brief session notes to support our work together.
How your information Is used
Your information is used solely to provide therapy safely and professionally. Everything you share is confidential unless I believe someone is at imminent risk of serious harm or I am required by law to share information. Wherever possible, I will discuss this with you first.
How your information Is stored
All records are stored securely on encrypted, password‑protected devices. Text messages and emails are deleted once they are no longer needed for our work.
After therapy ends, your records are kept for seven years and then securely destroyed.
Your rights
You have the right to:
- access the information I hold about you
- ask for corrections
- request deletion
- limit or object to how your data is used
If you would like to make a request or have any questions about how your information is handled, please contact me at susanna.lambert@hotmail.co.uk.
Website information
My website uses standard cookies and analytics (via GoDaddy) to help the site function and understand how it is used. This data does not identify you personally. If you complete a contact form, your details are securely passed on to me.
